This information was issued at 10.15am on Monday 3 August 2020.
In response to the Victorian Government’s announcement made on 2 August 2020, Mildura Waves will be temporarily closed to the public from 9pm on Wednesday 5 August 2020 until further notice. In line with State Government direction we anticipate this closure to be for a period of 6 weeks, however this is subject to change.
While there are no known visits by a COVID-19 carrier to this facility, this action has been taken to support the Government’s effort to protect the health and safety of our State and Country in the wake of this latest wave of cases.
All memberships, including swim school enrolment fees, health club and aquatic memberships will automatically be placed on suspension during this time and customers do not need to contact us to arrange this. Further information has also been sent to all members and swim school families via email.
All pre-paid bookings, including those for our pool and group fitness classes will be refunded over the coming days. Customers will be contacted individually to organise these refunds and for now are asked to remain patient while waiting for our call.
Our closure comes as a timely reminder that we must remain vigilant and continue to observe the advice of the Government to protect our community and ease the pressure on our vital health care system. We all have a role to play in stopping the spread, and ensuring our community remains safe.
Health and safety remains our number one priority, and we will be working with relevant Government departments, industry experts and support agencies to ensure that when we can reopen, we return with the same high standard of safety measures we already have implemented to protect our community, customers and staff.
As the situation continues to unfold, you are encouraged to follow our social media pages and website for all of the latest information at https://milduraaquaticfacilities.com.au/ourcovid19response
We are currently receiving a high volume of calls and therefore encourage you to submit a web enquiry should you wish to get in contact with our team by visiting our website at https://milduraaquaticfacilities.com.au/talk-to-us