There are no known specific risks associated with visiting an aquatic centre or health club, and as such, these facilities are considered at the same risk level as visiting any public facility. At this stage, the risk of the community spreading COVID-19 through our facility is low.

• Follow all staff instructions, social distancing and hygiene signage at all times.
• Use the provided hand sanitiser stations regularly, particularly when entering and exiting the facility.
• Wash your hands often with soap and running water for at least 20 seconds. Dry with paper towel or a hand dryer.
• Wipe down any equipment you use throughout the centre with the wipes provided.
• Try not to touch your eyes, nose or mouth.
• Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow.
• Maintain at least 1.5 metres distance between yourself and others at all times.

We encourage anyone who has recently been or is currently sick, or who has been in contact with a confirmed or suspected COVID-19 carrier to remain at home and to seek advice from a medical professional.

We have a specific infection control and response plan in place, which includes actions for disinfection of the facility and communication to patrons.

In the event of a suspected or confirmed COVID-19 carrier visiting the centre, this plan will be activated.

Entry is via the Front Entrance (from Deakin Avenue)

Exit is via the Twelfth Street Exit (Via the top of the Pool Hall)

Yes. Our change rooms are open, however we encourage you to limit use where possible by arriving in appropriate workout or swim attire.

No. In an effort to limit contact where possible, lockers will temporarily be unavailable.

Gym bags and other large items will not be permitted in our gym our group fitness studios.

Members 60-minute Pool or Gym Sessions - $5.50 per session

Casual 60-minute Pool or Gym Sessions - $5.50 per session

Members Group Fitness Class (All types) - $5.50 per class

Casual Group Fitness Class (Strong Movers) - $7.30 per class

Casual Group Fitness Class (Aqua Mild) - $8.80 per class

Casual Group Fitness Class (All other classes) - $13.10 per class

No refunds will be provided for cancellations or no-shows.

Yes, until COB 12 July 2020 sessions will be allocated on a pay-as-you-go system.

From 13 July 2020 your membership will be automatically reactivated and you will not be required to pay casual sessions fees.

Pool and Gym session times are strictly 60 minutes, including your arrival and departure.

You are able to arrive and leave at any point during your booked time, however you won't be able to extend your session by arriving early or staying late.

If you are late arriving to your session, your session will end in line with the session hour.

The running time for Group Fitness Classes varies and is available on our class timetable.

By visiting our Sessions & Bookings Page - HERE.

Bookings will open to members 10 days before the session time, and to casual users 7 days before the session time.

You can pay online via our portal at the time of booking.

If you are unable to or uncomfortable with paying online, please contact our team on (03) 5018 7500 to discuss alternative payment options.

Please note, we are temporarily a cashless facility and cash transactions will not be accepted.

Yes, however the relevant session fee must be paid for each session.

Patrons with back-to-back session bookings will be required to leave the centre at the end of each session to allow for our cleaning and safety procedures to be performed prior to returning for the next session.

We recommend that all bookings are made via our online portal. 

If you are unsure how to use the portal, do not have internet access or are experiencing difficulties please contact our team on (03) 5018 7500.

Due to strict capacity limits we ask that you do not visit the centre to make a booking where possible.

Yes, however we ask that non-essential spectators / visitors refrain from visiting.

Due to Government restrictions, all spectators / visitors will not be permitted entry without a booking and will be required to pay the relevant session fee.

Carers entering with a valid companion card will not be required to pay a fee, however due to strict capacity limits are required to book into the session with the person/s they are visiting with. Please contact our team on (03) 5018 7500 to make your booking.

By calling our team on (03) 5018 7500.

Due to current Government restrictions and capacity limits, carers must be booked in advance to ensure we continue to comply with these requirements.

You should arrive no earlier than 5 minutes prior to your scheduled session time.

Due to strict capacity limits, we are unable to permit early entry into your session.

In line with Government restrictions, a maximum of 20 people per session will be permitted in the pool, and 40 per session in the gym.

Please contact our team on (03) 5018 7500, noting that no refunds will be provided for cancellations or no-shows.

Our 25m pool is open and available for use via our sessions and bookings.

Our wave and toddler pool remain temporarily closed.

No. In line with current Government restrictions, the spa and sauna will remain temporarily unavailable.

In line with Government restrictions, a maximum of 3 people per lane will be permitted.

No. We have temporarily removed all communal equipment such as kick boards, pool noodles and other swimming aids.

You are able and encouraged to bring your own equipment, and we ask that you do not share this with other centre users.

Yes and you are encouraged to do so.

If you do bring equipment with you, we ask that you do not share this with others.

Monday 22 June 2020.

You can view our full Aqua Class Timetable by visiting our Sessions and Bookings page by clicking HERE.

There are no known specific risks associated with the use of pools, spas or saunas.

Our pools are checked regularly throughout the day to ensure the chlorine levels are within the relevant health regulations.

Yes.

For access prior to 13 July, access is via 60-minute pre-booked sessions.

For more information or to book a session please visit our Sessions and Bookings page by clicking HERE.

From 13 July 2020, access will be as per our normal operations without the need for bookings.

It remains unclear at this stage when personal training sessions will resume.

The expiry date of any pre-purchased sessions will be extended to reflect our closure period.

Yes, with a modified class timetable.

To support your safe return, bookings are essential.

To view our timetable or book a class, visit our Sessions and Bookings page by clicking HERE.

All memberships will be automatically reactivated on 13 July 2020.

All members have been sent an email with details of this process.

If you believe you should have received this email and have not, please contact the centre on (03) 5018 7500.

Absolutely, yes!

If you would like to speak to a member of our team about our membership options please call us on (03) 5018 7500 or submit a web enquiry form by clicking HERE.

Yes! Our Swim School Program returned on Monday 6 July 2020.

Existing Swim School Families have been sent an email with all of the information needed to support a safe return to swimming right away. Anyone who believes they should have received this information and has not is encouraged to contact our team on (03) 5018 7500.

Absolutely yes, and we currently have places available across all of our program levels.

If you would like to speak to a member of our team about enroling in the program please call us on (03) 5018 7500 or submit a web enquiry form by clicking HERE.

Monday 13 July 2020.

To make a booking, please call our team on (03) 5018 7500.

It is unclear at this stage when our cafe will resume.

A small selection of cold drinks is available to purchase from reception.

We will continue to update this page and our social media platforms as more information becomes available.