There are no known specific risks associated with visiting an aquatic centre or health club, and as such, these facilities are considered at the same risk level as visiting any public facility. At this stage, the risk of the community spreading COVID-19 through our facility is low.

• Follow all staff instructions, social distancing and hygiene signage at all times.
• Use the provided hand sanitiser stations regularly, particularly when entering and exiting the facility.
• Wash your hands often with soap and running water for at least 20 seconds. Dry with paper towel or a hand dryer.
• Wipe down any equipment you use throughout the centre with the wipes provided.
• Try not to touch your eyes, nose or mouth.
• Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow.
• Maintain at least 1.5 metres distance between yourself and others at all times.

We encourage anyone who has recently been or is currently sick, or who has been in contact with a confirmed or suspected COVID-19 carrier to remain at home and to seek advice from a medical professional.

We have a specific infection control and response plan in place, which includes actions for disinfection of the facility and communication to patrons.

In the event of a suspected or confirmed COVID-19 carrier visiting the centre, this plan will be activated.

Yes. We have updated our Conditions of Entry in line with the Government’s advice. All persons entering the centre must wear a face mask, with the exception of infants and children aged under 12 years, or those with exemptions as listed on the Department of Health and Human Services Website at https://www.dhhs.vic.gov.au/face-masks-and-coverings-covid-19

Face masks should be positioned appropriately on your face prior to entering the centre and worn at all times, unless for one of the below reasons:

• Infants and children under the age of 12 years.
• A person who is affected by a relevant medical condition - including problems with their breathing, a serious skin condition on the face, a disability or a mental health condition. This also includes persons who are communicating with a person who is deaf or hard of hearing, where the ability to see the mouth is essential for communication.
• Persons for whom wearing a face covering would create a risk to that person’s health and safety related to their work, as determined through OH&S guidelines.
• When the individual is doing any exercise or physical activity where they are out of breath or puffing. You must have a face covering on you and wear it when you finish exercising.
• When consuming food, drink or medication
• When required to remove a face covering to ascertain identity
• During emergencies
• If entering a pool or shower

If you remove your face mask for one of the above reasons, you must ensure you have it readily available to put back on as soon as the activity has been completed.

Yes. We acknowledge and appreciate that not everyone can safely wear a mask and in some instances, medical conditions can prevent people from wearing one.

If you have an exemption for medical purposes, you may be asked to provide evidence of this prior to being permitted entry into our facilities.

No. Customers are required to provide their own face mask.

In most instances our staff will be wearing face masks, however our staff may remove their masks in situations that would create a risk to health and safety related to their work, as per the DHHS Guidelines available at https://www.dhhs.vic.gov.au/face-masks-vic-covid-19

Staff who are exempt from wearing a face mask due to a medical conditon will display a star on their name badge to help make you aware of their exemption.

Please refrain from approaching the person directly, and speak with one of our team members.

25 POOL

Yes, with a limited capacity.

Due to strict capacity limits, bookings are essential and can be made by clicking HERE or by calling the centre on (03) 5018 7500.

WAVE POOL

Open for Swim School lessons only. General public access will return from 23 November.

Due to capacity limits when we reopen, a booking system will be in place with further information to be released on 16 November.

SPA AND SAUNA

It remains unclear when these will be permitted to reopen, and we will continue to monitor Government advice.

Yes, and bookings are not required.

Please note, our Dive Pool will remain closed to the public.

Yes. Change rooms and showers are available, however we encourage you to limit use where possible by arriving in appropriate workout or swim attire.

ENTRY

Via the main entrance on the corner of Deakin Avenue and Twelfth Street.

EXIT

Via the twelfth Street turnstile from outdoor pool yard, or Twelfth Street exit at the top of the wave pool.

No. We have temporarily removed all communal equipment such as kick boards, pool noodles and other swimming aids.

You are able and encouraged to bring your own equipment, and we ask that you do not share this with other centre users.

Yes and you are encouraged to do so.

If you do bring equipment with you, we ask that you do not share this with others.

There are no known specific risks associated with the use of pools, spas or saunas.

Our pools are checked regularly throughout the day to ensure the chlorine levels are within the relevant health regulations.

Yes with the following COVID Safe practices in place:

• 60 minute pre-booked sessions only (includes arrival and departure)
• Photo ID required on arrival (for casual visitors)
• 20 person capacity per session (10 per training zone)
• No towel, no workout policy
• Click here to make a booking or for more information

Yes.

Due to strict capacity limits, bookings are essential and can be made by clicking HERE or by calling the centre on (03) 5018 7500.

Yes.

Based on current capacity limits, Government restrictions and historical usage trends, we've introduced a modified group fitness timetable commencing 2 November 2020.

This will continue to be reviewed based on changes to the above and in line with the easing of restrictions.

By clicking HERE.

Yes.

Due to strict capacity limits, bookings are essential and can be made by clicking HERE or by calling the centre on (03) 5018 7500.

All memberships currently remain on suspension, and will be reactivated on 19 November 2020.

Existing members have been sent an email with all of the key information. Any members who have not received this email are encouraged to contact the centre on (03) 5018 7500

While memberships remain suspended, current members wishing to access the 50m outdoor pool (while the indoor facilities remain closed), will be offered a discounted casual rate of $5.50 per visit.

Absolutely, yes!

If you would like to speak to a member of our team about our membership options please call us on (03) 5018 7500 or submit a web enquiry form by clicking HERE.

Yes, with classes running 6 days per week.

Absolutely yes, and we currently have places available across all of our program levels.

If you would like to speak to a member of our team about enroling in the program please call us on (03) 5018 7500 or submit a web enquiry form by clicking HERE.

Yes, we are open on Monday to Friday from 9.00am to 12.30pm.

Please call (03) 5018 7500 to make a booking.

It is unclear at this stage when our cafe will resume.

A small selection of cold drinks is available to purchase from reception.

We will continue to update this page and our social media platforms as more information becomes available.

1 November 2020.

Based on current Victorian Government advice, the following restrictions will apply upon opening:

• Capacity limit of 50 people per pool
• Recreational swimming and child play will be permitted, subject to safe social distancing

Bookings are not required and entry will be permitted in line with our updated Conditions of Entry which include specific COVID-19 safety measures.

Yes. Change rooms and showers are available at all facilities, however we encourage you to limit use where possible by arriving in appropriate workout or swim attire.

No. We have temporarily removed all communal equipment such as kick boards, pool noodles and other swimming aids.

You are able and encouraged to bring your own equipment, and we ask that you do not share this with other centre users.

Yes and you are encouraged to do so.

If you do bring equipment with you, we ask that you do not share this with others.

There are no known specific risks associated with the use of pools, spas or saunas.

Our pools are checked regularly throughout the day to ensure the chlorine levels are within the relevant health regulations.

By visiting our Outdoor Pool website at https://milduraaquaticfacilities.com.au/mildura-outdoor-pools or by clicking HERE.